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Our Story

We recognised challenges in perioperative care of patients in resource-strapped hospitals with increasing workloads and limited by paper-based systems.

The goals were to improve consistency of pre-assessment, to reduce surgery cancellations and length of hospital stays and improve recovery and patient outcomes.

Definition Health was created.

12 million patients need a pre-assessment before surgery in UK every year

£35-72 per patient pre-assessment costs for the NHS

£1.4 million cancelled procedures for NHS

£30 million in legal claims against NHS for failure to communicate information

Definition Health's Solutions

In 2018, Definition Health introduced the first of it's solutions:

The Montefiore Hospital introduced the LifeBox tool, providing an online process for patients to provide their health information.

Patients with any underlying medical issues were more readily identified.

Educational videos were made available for patients.

LifeBox supported the triage process for surgery with patients physically and mentally prepared.

The proven benefits


40% reduction in face-to-face assessments


92% of health assessments completed at home
96% patient satisfaction

Cost saving

£150k in hospital savings in one year

Hospital Matron

"It’s so well designed and it’s child’s play to use".

Hospital Patient

"It’s so much better than the old system - I felt so comfortable doing my assessment at home and had so much more information. I was well prepared and felt much calmer".

Hospital Anaesthetist

"The consistency and comprehensive assessments are impressive but it's the first system I have ever seen that conditions patients for consent and anaesthesia".